Your Trusted Car Mechanic in Frome

Treads Vehicle Services Limited is owned by Hannah North and Jack Wheeler.
The business began after recognising a gap for reliable, professional vehicle servicing where customers could expect both technical expertise and a genuinely personal approach.

Rather than creating the sort of garage where customers feel unsure about what is happening behind the workshop doors, Treads was built around clearer communication, dependable workmanship and transparency.

From humble beginnings, we have continued to develop the business by listening to customers, expanding what we can help with and investing in the knowledge needed to work with increasingly sophisticated vehicles.
What has not changed is the reason we started.

We want people to have somewhere local they can turn when a warning light appears, something does not feel right, routine maintenance is due or they simply need knowledgeable advice about what to do next.

For us, earning trust is not about making the biggest claims. It comes from how people are treated before, during and after the work.

Our mission is straightforward: to provide reliable, high-quality vehicle repairs and maintenance that help keep our customers safe on the road.
That principle influences everything from routine servicing and brake work to diagnostics, tyres and more complex repairs.

We help customers with services including:

• Routine vehicle servicing and maintenance
• MOT bookings
• Engine diagnostics and auto electrics
• Brake repairs
• Tyres, puncture support, fitting and balancing
• Suspension and steering work
• Batteries and charging system checks
• Exhaust and clutch work
• General mechanical repairs
• Fleet and commercial vehicle maintenance
• Mobile tyre fitting
• Hybrid and electric vehicle support

You can see the complete range of support available on our services page.

The purpose is not simply to complete individual jobs. It is to help you understand what your vehicle needs, address problems properly and make informed decisions about its ongoing care.

Customers Come First

A vehicle problem can disrupt work, family commitments and everyday life. We therefore look at the situation from your perspective as well as from under the bonnet.

Our goal is to provide helpful, practical support and make dealing with maintenance or repairs as straightforward as possible.

Integrity Matters

We believe in honest conversations, clear explanations and fair treatment.

Trust is particularly important when customers are relying on our expertise to understand a problem they cannot easily assess themselves. We take that responsibility seriously.

Quality Has To Be Consistent

Whether the job is routine maintenance or detailed fault finding, we want the standard of our work to give customers confidence in the vehicle they are driving away in.

Our focus is on resolving problems professionally rather than rushing towards the easiest answer.

Expertise Never Stands Still

Automotive technology continues to change, particularly with increasingly complex electronics, hybrid systems and electric vehicles.

Continuous learning is therefore part of our responsibility. Developing our skills helps us provide relevant support for both established vehicle technology and newer systems.

Treads supports a varied community of drivers in and around Frome.

That includes people commuting to work, parents managing busy family schedules, drivers who depend on their vehicle every day and businesses that need their fleet to remain reliable.

Their circumstances may be different, but most want the same things from a local garage: competence, reliability, honest communication and confidence that they are receiving the right advice.

Our role is to make professional vehicle care easier to access without losing the personal relationship that comes with using an independent local business.

Convenience also matters. Services such as mobile tyre fitting can help when travelling to a workshop is difficult, while our wider garage capabilities mean customers have somewhere familiar to return to for ongoing maintenance and repairs.

Choosing a garage is not just about finding someone nearby. You want to feel confident that you will be listened to, treated fairly and kept informed about what your vehicle actually needs.

That is why customer feedback matters. It gives you a clearer idea of what it is like to deal with Treads before you book, from the way we communicate to the care taken with the work itself.

Customers regularly highlight qualities such as helpful service, friendliness, reliability, honest advice and clear pricing. Those experiences can help you decide whether we are the right fit for you and your vehicle.

If you are comparing local garages, take a look at what other customers have said about their experience with Treads.

Read Our Customer Reviews »